1. Terms and Conditions
1.1 European House Lottery Ltd. is a company incorporated and registered in United Kingdom.
We are the Promoter of the Lottery Competition, a Lottery Competition ‘New Style’ – winning requires skill and judgement.
European House Lottery Ltd. guarantees that all prizes won will be awarded to the winner. Qualified Lawyers and notaries supervise the determination and announcement of the winner.
Draws can be attended live or viewed live via the internet.
1.2 How to contact us.
Entrants can contact us by Phone, writing to us or via email.
1.3 European House Lottery Ltd. operates Lottery Competitions - Prize competitions resulting in the allocation of prizes- in accordance with these Terms and Conditions at selected locations and events and on the website Europeanhouselottery.com, Nationalehuizenloterij.com and huizenloterij.com (the 'Website').
1.4 The Lottery Competitions are open to all persons aged 16 and over and the age of majority in their country of residence excluding the following persons who are precluded from buying Lottery tickets: members of European House Lottery Ltd. Board of Directors or the management committee and any member of their immediate family (defined as the person’s spouse and family members residing at the same premises as the person); persons directly engaged in conducting the draw and any member of their immediate family executive staff and their immediate family; information systems staff and their immediate family; and the internal auditors and their immediate family, or any other person who is connected with the creation or administration of our Lottery Competitions.
1.5 While European House Lottery Ltd. takes care to ensure all information on its Lottery Competition website is correct, it does not warrant the accuracy or completeness of the information provided and will not be liable for any inaccuracy, omission, variation, or error. Users should make their own enquiries and satisfy themselves as to the accuracy of the information and how it may apply to them. Photographs are for illustrative purposes only and may not be to scale or depict exact prize detail or size. Prizes awarded may not be exactly as illustrated.
1.6 The Promoter may cancel or suspend a Lottery Competition at any time, and for any reason. The Promoter will inform entrants by way of notice on the Website to tell them if it will be cancelling or suspending a Lottery Competition, unless the problem is urgent or an emergency in which case the Lottery Competition will be cancelled or suspended with immediate effect.
1.7 For each Lottery Competition the awarding of the Prize is subject to the number of paid entries being not less than the Minimum Number of Paid Entries. If, in relation to any Lottery Competition, at the Closing Date, the number of paid entries received by the Promoter is less than the Minimum Number of Paid Entries, the Promoter may decide, at its discretion:
(a) to award the Prize; or
(b) to award a cash prize and/or part of the Prize instead of the entire Prize; or
(c) to award a cash prize and/or substitute parts of the Prize with prizes of a lesser specification and value; or
(d) to extend the Closing Date. The Promoters decision is final and no correspondence will be entered into regarding this.
1.8 During an ongoing Lottery Competition the promoter is authorized, at all times, to increase or decrease the number of lottery Competition tickets available. All Lottery Competition Tickets sold and paid participate in determining the winner.
1.9 The promoter is authorized, at all times, to increase the number of Lottery tickets available if during a ongoing lottery more Lottery tickets are sold, reserved or ordered than the number that the promoter has made available for that Lottery Competition. All Lottery Tickets sold and paid participate in determining the winner.
1.10 If all available tickets are sold out before the closing date of the ongoing Lottery Competition, the promoter is authorized to continue selling additional Lottery tickets until the normal closing date. All Lottery Tickets sold and paid participate in determining the winner.
1.11 There is a limit of 150 tickets per customer, per Lottery Competition.
1.12 European House Lottery Ltd. guarantees that all prizes won will be awarded to the winner. Qualified Lawyers and notaries supervise the determination and announcement of the winner. Draws can be attended live or viewed live via the internet.
1.13 Products that you purchase through this website/store are custom made according to the specification entered by you. The right of withdrawal is therefore not applicable. The sale is therefore final after successful payment.
2. Legal Undertaking
2.1 By entering a Lottery Competition the entrant ('Entrant', 'you', 'your(s)') will be deemed to have legal capacity to do so, you will have read, understood and accept these Terms and Conditions and Privacy Policy, you will be bound by them and by any other requirements set out in any related promotional material.
2.2 These Lottery Competitions are governed by English Law and any matters relating to the Lottery Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
2.3 In the event that you participate in a Lottery Competition online via the Website, and by accepting these Terms and Conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Lottery Competitions. The Promoter will not be held responsible for any Entrant entering any of our Lottery Competitions unlawfully.
2.4 All prizes won are legally awarded in United Kingdom and are subject to English law and taxation.
3. How the Lottery Competitions work.
3.1 All Lottery Competitions require entrants to exercise skill in order to win the prize. Following valid entry to the Lottery Competition, entrants will be asked: To play skill game: Where is the Ball.
3.2 How to Play Where is the Ball
In Where is the Ball you’re supposed to place the middle of the ball into a picture, from which it has been removed. Check on this website: How to Play;
STEP 1: We use a picture as an example where the ball is visible.
STEP 2: Now the ball is removed from the picture and used for the Lottery Competition.
STEP 3: Your task is now to place the middle of the ball into the picture (adding a cross or ball by clicking on the picture to mark this spot), where you think the middle of the ball should be in the picture, based on what is happening in the picture. You can see your spot's coordinates: X and Y on the screen. The computer will register this spot as your Lottery Ticket entry/number.
You should pay attention to everything in the picture that might be relevant for deciding where the ball should be. You can always choose to place more balls to increase your chances of winning. It’s very important to keep in mind that the winning ball may not necessarily be anywhere near where the ball was originally in the picture. It’s all about subjectivity and how the judges of this Lottery Competition, with their professional expertise, see the picture and where they think the middle of the ball should be in the picture.
STEP 4: A team of specialized, independent judges will decide, under the supervision of the notary/lawyer, where they think the middle of the ball is. The Prize Winner will be the person who correctly identifies, or if no one is correct, who is closest to, the Judge's Position. It’s very important to keep in mind that the winning ball may not necessarily be anywhere near where the ball was originally in the picture. It’s all about subjectivity and how the judges with their professional expertise see the picture and where they think the middle of the ball should be in the picture.
4. Lottery Competition Entry
4.1 These Lottery Competitions may be entered at our physical sites (locations are detailed on the Website) ('Physical Locations') and online via the Website. There are three categories of Lottery Competitions: House Lottery Competitions, Car Lottery Competitions, and Other Lottery Competitions.
One or more Lottery Competitions may be operated at the same time and each Lottery Competition will have specific prize options.
4.2 Availability and pricing of Lottery Competitions and tickets is at the discretion of the Promoter and will be specified at the point of sale in our Physical Locations and on the Website.
5+ and 10+ ticket price categories are available in the House Lottery Competition, Car Lottery Competition and Other Lottery Competitions. Pricing will not be applied retrospectively to orders already completed. Credit won will be applied relative to the purchase price of each ticket.
4.3 "Your Account(s)
In order to enter a Lottery Competition, you will need to register an European House Lottery account (EHL account) with us.
(a) You can register an EHL account in two ways: either online at Europeanhouselottery.com, Nationalehuizenloterij.com or Huizenloterij.com or in person at one of our Physical Locations.
(i) To register an EHL account online you will be asked to provide an email address or sign in via a social media account, such as Facebook, Twitter or Google (‘Social Media Account’)
(ii) To register an EHL account at a Physical Location you will be asked to provide an email address.
4.4 To enter a Lottery Competition at the Physical Locations, you will need to:
(a) Select the Lottery Competition you wish to enter, purchase your Lottery Competition entr(y)(ies) ('Ticket(s)') through a member of staff at a stand operated by the Promoter and complete an electronic entry form to provide the operator on the stand with your contact details. You will be emailed a receipt with your order details and a link to your registered online account. You will need to check your details carefully and confirm to the Promoter's representative that you have read and understood the declaration and the Lottery Competition Terms and Conditions and Privacy Policy;
(b) For each Lottery Competition Ticket that you have purchased, you will need to complete a Where is the Ball challenge on screen, which shall operate as follows:
(I) you will be shown a sporting photograph which will not contain a ball;
(II) using all the information shown in the sporting photograph displayed on the computer screen use your skill and judgement to correctly identify the grid square within which you consider the Judge will decide, is the most likely position for the middle of the ball if one had been present in the image;
(III) click on the screen to mark this spot (you can see your spot's coordinates on the screen). The computer will register this spot as your entry into the Lottery Competition ('Where is the Ball) Please note that when entering you will not be deemed entered into the Lottery Competition until we confirm your Ticket(s) order back to you by email;
(c) You may repeat the process for the Where is the Ball Competition for as many entries as you wish to make. You will require one Ticket for each entry.
Online Website Entries
4.5 When playing a Lottery Competition online via the Website, follow the on-screen instructions to:
(a) Select the Lottery Competition(s) you wish to enter, choose your tickets and play the Where is the Ball Competition in accordance with 3.4(b) and (c).
(b) When you are ready to purchase your Ticket(s), provide your contact and payment details. You will need to check your details carefully and tick the declaration at checkout, confirming you have read, understood and agreed to the Lottery Competition Terms and Conditions and Privacy Policy. The Privacy Policy is a part of this Terms and Conditions;
(c) Once your payment has cleared we will email you to confirm your entry into the Lottery Competition. Please note that when entering online you will not be deemed entered into the Lottery Competition until we confirm your Ticket(s) order back to you by email.
(d) In the event an order to purchase a ticket is received after the end of the Lottery Competition Period or the draw is sold out, the order will be automatically entered a other running Lottery Competition by Entrant choice. Where tickets are purchased and payment tendered by cheque, that cheque must be received no later than five business days prior to the end of the Lottery Period and must clear prior to the end of the Lottery Period. Where payment tendered by cheque is received less than five business days prior to the end of the Lottery Period, the ticket/s will be issued in a other running Lottery Competition by Entrant choice.
(e) We do not accept any responsibility for cheques that have not cleared by the cut-off times for the relevant draws, or any cheques or money orders that we do not receive in time for draw. We do not accept any responsibility for any entries not received for any reason during the Lottery Competition period nor do we take any responsibility for lost, late or misdirected entries. We are not responsible for any unforeseen technical difficulties with the ordering process and nor do we warrant the availability of the ordering process. ('Website Entries' together with 'Physical Location Entries', referred to as 'Entr(y)(ies)')
4.6 The Promoter reserves the right to refuse or disqualify any incomplete Entries if it has reasonable grounds for believing that an Entrant has contravened any of these Terms and Conditions.
4.7 To the extent permitted by applicable law, all Entries become our property and will not be returned.
4.8 In the event an order to purchase a ticket is received after the end of the Lottery Competition Period or the draw is sold out, the order will be automatically entered a other running Lottery Competition by Entrant choice. Where tickets are purchased and payment tendered by cheque, that cheque must be received no later than five business days prior to the end of the Lottery Period and must clear prior to the end of the Lottery Period. Where payment tendered by cheque is received less than five business days prior to the end of the Lottery Period, the ticket/s will be issued in a other running Lottery Competition by Entrant choice.
4.9 We do not accept any responsibility for cheques that have not cleared by the cut-off times for the relevant draws, or any cheques or money orders that we do not receive in time for draw. We do not accept any responsibility for any entries not received for any reason during the Lottery period nor do we take any responsibility for lost, late or misdirected entries. We are not responsible for any unforeseen technical difficulties with the ordering process and nor do we warrant the availability of the ordering process.
4.10 All entries to a Lottery Competition are final and no refunds will be made by the Promoter.
5. Promotion Periods
Each Lottery Competition will run for a specified period. Please see each Lottery Competition for details of start and end times and dates ('Promotion Period(s)').
A Lottery Competition will begin on the Opening Date and end on the Closing Date. The Opening Date and the Closing Date will be specified in the relevant Lottery Competition Notice. The Promoter reserves the right to extend the Closing Date where unavoidable circumstances beyond the Promoter’s control make it necessary.
6. Lottery Competition Judgement
6.1 Lottery Competitions: The position of the middle of the ball will be determined after the close of the Lottery Competition by an independent Panel of Judges (appointed by the Promoter – the 'Judge') using their experience and in the presence of a qualified lawyer or notary and a representative from the Promoter ('Judge's Position').
6.2 Within 7 days of the end of the respective Lottery Competition, the Judge's Position will be computed against the database of coordinates to mathematically calculate which of the valid and eligible Entries received by the Promoter is closest to the Judge's Position, and therefore the winning Entrant (the 'Prize Winner') of the prize. The Prize Winner will be the person who correctly identifies, or if no one is correct, who is closest to, the Judge's Position. For the avoidance of doubt, distance will be measured by calculating the straight line distance from each valid and eligible Entry to the Judge's Position ('Distance').
In the event that there are two or more Entrants with valid and eligible Entries that are equally close to or exactly match the Judge's Position (each a 'Tie Break Entry'), the entrants to whom such Tie Break Entries belong, identified by their EHL Account (the 'Tie Break Entrants') will participate in a tie break mechanic to determine the Prize Winner for such Lottery Competition as follows:
(a) Tie Break Scenario 1 – in the event that each of the Tie Break Entrants has made multiple Entries to the Competition:
in Tie Break Scenario 1, the other Entries to the Lottery Competition made by each Tie Break Entrant using the same EHL Account as their respective Tie Break Entry will be used to determine the Prize Winner as follows - the Prize Winner will be determined by calculating the Distance of the next closest Entry to the Judge's Position (excluding the Tie Break Entry) ('TB1 Entries') made by each Tie Break Entrant in that Lottery Competition ('Tie Break 1'). In the event that a single Entrant has more than one Entry involved in a Tie Break, each Entry will be considered individually and eligible to be the next closest entry to each other. In the event that Tie Break 1 results in a tie break, the Tie Break 1 process will be repeated until there are no more TB1 Entries to judge. For the avoidance of doubt, it is not necessary for the Tie Break Entrants to have made the same number of Entries. However, judging under Tie Break 1 will cease when there are no longer sufficient TB1 Entries to compare.
For example, if the first Tie Break Entrant has made a total of 5 Entries and the second Tie Break Entrant has made a total of 10 Entries, judging will cease after a maximum of 4 rounds of Tie Break 1 because the first Tie Break Entrant has no further TB1 Entries to compare. If a winner cannot be determined by using the Tie Break 1 process, such tied entrants ('TB1 Tie Break Entrants') will participate in Tie Break 2;
(b) Tie Break Scenario 2 – in the event that one or more of the Tie Break Entrants has only made one (1) Entry to the Competition or in the event that Tie Break 1 results in a tie break:
the Tie Break Entrants or the TB1 Tie Break Entrants (as relevant) will be asked to take part in another Where is the ball Challenge using a new sporting photograph in order to determine a single Prize Winner (the 'Tie Break 2'). Tie Break 2 will be entered and judged on the same terms as the original Where is the Ball Challenge and there will be no additional payment due. In the event that Tie Break 2 results in a tie break, the Tie Break 2 process will be repeated with the respective tied Entrants until there is a single First Prize Winner. In the event that a single Entrant has more than one Entry involved in a Tie Break, each Entry will be eligible for a separate Tie Break 2 Entry.
If the Promoter is unable to contact one or more of the Tie Break Entrants or the TB1 Tie Break Entrants (as relevant) for Tie Break 2, within three (5) days (which may be extended at the sole discretion of the Promoter) of identifying such Tie Break Entrants (or TB1 Tie Break Entrants as relevant), Tie Break 2 will be concluded without that particular Tie Break Entrant or the TB1 Tie Break Entrant (as relevant).
Tie Break 1 and Tie Break 2, together referred to as "Tie Break".-
6.3 The Promoter will attempt to contact Winner(s) using the telephone numbers and email address provided at the time of Entry (or as subsequently updated) and held securely in our database. It is the Entrant's sole responsibility to check and update these details. If for any reason they are
taken down incorrectly, the Promoter will not be held responsible. Entrants must carefully check their contact details have been recorded correctly.
6.4 If for any reason the Promoter is unable to contact a Winner within 30 days (which may be extended at the sole discretion of the Promoter) of the end of a Lottery Competition or the Winner fails to confirm acceptance of the prize or the Winner is disqualified as a result of contravening any of these
Terms and Conditions, the Winner will forfeit the prize and it will be awarded to the Entrant with the next closest coordinates, as defined in the judging process. For the avoidance of doubt once the prize has been forfeited the original Winner, Tie Break Entrants or Multiple Choice Challenge Winner will have no further claims against the Promoter.
6.5 The Promoter reserves the right to determine the Lottery Competition should not all of the tickets be sold.
6.6 The Promoter reserves the right to extend the closing date of any Lottery Competition, if for any reason any aspect of the Lottery Competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Lottery Competition. The Promoter may in its sole discretion cancel, terminate, modify or suspend a Lottery Competition, or invalidate any affected entries. In the event that the Promoter closes a Lottery Competition early, the Winner may be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Lottery Competition early without selecting a Winner. In the event that a Competition is closed without selecting a Winner, the Promoter will give all entrants Credit to enable them to replay equivalent tickets in a subsequent Lottery Competition.
6.7 All Entrants are automatically entered onto the Promoter's database for the purpose of conveying information as to the status of their Lottery Competition, as well as any future Promotions or Lottery Competitions offered by the Promoter.
6.8 The Promoters decision is final and no correspondence will be entered into regarding the result.
7. Winner's Details
7.1 The winner shall be notified by e-mail or by telephone (via the e-mail address or the telephone number provided as part of the Property Competition entry) within two (2) days of the draw having been made.
7.2 The Winners will be required to send a copy of their passport to the Promoter to confirm their identity, age and also to prove that if the purchase was made by credit card that the card was legally theirs or that they had authorization to use it, before any prize will be paid or delivered. Any failure to meet these obligations may result in the Winner being disqualified and the Promoter choosing an alternate winner. The winner will be required to attend at the offices of nominated solicitors by appointment and will need to produce a valid passport to prove their identity and will then sign a transfer document.
The Prize will be transferred to the Winner free from mortgages (houses)/ free transfer of title (houses), and encumbrances and charges.
The winner is responsible for all taxes, fees, costs and expenses which are not expressly specified in these terms.
7.3 All Winners will also be required to provide photographs and/or pose for photographs and videos, which may be used in future marketing and public relations by the Promoter in connection with the Lottery Competition and in identifying them as a winner of a Lottery Competition.
7.4 Following receipt and verification of the details requested above by the Promoter, the Winners will be contacted in order to make arrangements for delivery of the prize. At this point the Winners must choose between the prizes available (as detailed in the Lottery Competition prize information on the Website) and notify the Promoter of their choice in writing.
7.5 Lottery prizes are only transferrable to the winner. Lottery winners may be required by European House Lottery Ltd. to travel to its Headquarter to claim the Lottery prize and effect handover of the prize. The cost and expense associated with any travel to the Headquarter are to be borne by the winner.
7.6 The winner shall sign all such documentation required by the Promoter to transfer the Prize to the winner within thirty (30) days of the prize draw. If the winner fails to do so, the Promoter shall be entitled to operate another prize draw with the remaining contestants and select another winning entry, using the same method as before. Due to the bespoke nature of some of the prizes, the actual delivery of prizes may take place more than thirty (30) days after the prize draw. The winner will be kept informed of the due date(s) for the delivery of prizes which could be up to twelve (12) months in the case of certain items such as luxury cars and houses.
8. Lottery Prizes
Please also note the following:
(a) During the course of a Lottery Competition, if due to circumstances beyond the Promoter's control, the Promoter is unable to provide the stated Prize, the Promoter reserves the right to award a other Prize of equal or greater value.
(b) The Promoter reserves the right to end the Lottery Competition if it proves to be unviable, in which case an Alternative Prize will be offered.
(c) If the Prize Winner would like to take a Prize, an order will be placed by the Promoter. Please note that if the Winner decides to do this, delivery may take up to 12 months for certain Prizes. Prizes will be ordered in basic specification. Bespoke options and upgrades can be added at the Prize Winner's request but must be paid for by the Prize Winner in advance.
(d) The Prize will be delivered with VAT paid. In the EU the Prize will be delivered with VAT paid but any further costs (additional VAT/taxes/import duties/registration costs due in the destination/country of final registration) will be the responsibility of the Prize Winner.
In all other countries the Prize (not houses) will be shipped free to the nearest port and any applicable import duties, registration costs, or any further taxes or duties of any nature due in the destination country will be the responsibility of the First Prize Winner.
(e) The Promoter reserves the right not to deliver to certain countries. Please note that not all our Prizes, if exported, may be legal in the destination country. It is the Prize Winner's responsibility to check this and choose an alternative Prize or take the cash alternative if appropriate.
For the avoidance of doubt, the maximum value that The Promoter will be liable to pay for or towards any prize is the amount of the prize as advertised on our website.
(f) The Promoter will pay towards the servicing and insurance for the first year of car ownership of the Prize. Invoices for servicing and insurance will need to be supplied to the Promoter before any money will be credited and the Prize Winner must own the car for a full 12 months from the date of delivery. The Promoter will pay the Prize Winner the following sums for insurance:
Car value: € 0 - € 30.000 will receive € 750 towards insurance, € 30,001 - € 70,000 will receive € 1,000 towards insurance, € 70,001 - € 120,000 will receive € 1,250 towards insurance, € 120,000+ will receive € 1,500 towards insurance.
It will be the Prize Winner's responsibility to organize their own insurance and pay for it directly. The Prize Winner’s car insurance will be reimbursed by the Promoter only in respect of the car they have won, and will be paid at the lesser of the invoiced 12 month insurance premium or the maximum value as stated above (which is dependent on the value of the car won). Servicing will be undertaken by a main dealer and be subject to normal road use only. The Promoter will only cover the standard manufacturer first year servicing costs, and will not be responsible for vehicle damage, wear and tear (to components such as tires, brakes or clutch), or for faults caused by a lack
of maintenance, neglect or improper use of the vehicle. The maximum the Promoter will pay for servicing costs in the first year is € 400. Invoices for insurance and servicing will be reimbursed by the Promoter 12 months after date of delivery of the car.
(g) Lottery Competition Cash Alternative: Should a Lottery Competition Winner not wish to take delivery of one of the Prizes (including houses, cars or other items listed), the Lottery Competition Cash Alternative can be claimed. The Cash Alternative is 60% of the value (rounded to the nearest 1,000). Please note that the additional money offered towards insurance and servicing costs for the first year of Car ownership is not included should the Winner opt for the Car Lottery Competition Cash Alternative.
(h) Where the prize includes travel, you will receive a voucher from a travel agency nominated by us in the name of the winner. Travel vouchers are not transferable and cannot be redeemed for cash.
(i) Recovery of prize
Except where the Promoter has been negligent in awarding a prize, the Promoter reserves the right to require the return of any prize awarded (whether or not cash) or its monetary equivalent and, if necessary, to take steps to recover any prize or its monetary equivalent if the Promoter becomes aware that a winner was not eligible to receive a prize.
9. Storage
9.1 The Promoter can store the chosen prize free of charge for 30 days after notifying the Prize Winner, at the end of which time the Prize will be delivered to the Winner.
9.2 The cost of maintaining the Prize Home is the responsibility of the winner from the date of handover of the house keys to the winner or after 30 days from the Draw Date, whichever first occurs.
International House Lottery Ltd. does not accept responsibility for general ‘wear and tear’ or damage after the handover.
10. Winners' Personal Data
10.1 Acceptance of the prize by the Winner will mean they are required to have their photo and video taken by the Promoter for promotional purposes, (Public Relations and Marketing), both immediately after their win and in the future.
10.2 By entering a Lottery Competition, you agree to the use of your name, address, and/or photograph or other likeness, as well as your appearance at publicity events without any additional compensation and as required by the Promoter if you are declared a Winner.
11. Warranties
11.1The Promoter makes no representations or warranties as to the quality/suitability of any of the goods or services offered as prizes. The Promoter shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by the Promoter, or its servants or agents, in connection with the arrangement for supply, or the supply, of any goods by any person to the prize Winner(s) and, where applicable, to any family/persons accompanying the Winner(s), or in connection with any of the Lottery Competitions promoted by the Promoter.
11.2 We shall not be liable for any loss or damage of whatsoever nature however occasioned to any person by, through or in connection with International House Lottery Ltd. (including but not limited to direct, indirect or consequential loss or damage or personal injury). We will not be liable to you or any winner for any financial consequences (including but not limited to any taxation liability (such as land tax or transfer duty) and/ or levy that may accrue to you or a winner, impact upon eligibility for or receipt of any pension, benefit allowance, superannuation or similar entitlement or any additional legal or other fees, including insurances on or after the transfer of any property) to you or the winner as a result of winning a prize.
12. Electronic Communications
12.1 No responsibility will be accepted for failed, partial or garbled computer transmissions, for any computer, telephone, cable, network, electronic or internet hardware or software malfunctions, failures, connections, availability, for the acts or omissions of any service provider, internet accessibility
or availability or for traffic congestion or unauthorized human act, including any errors or mistakes. The Promoter shall use its best endeavours to award the prize for a Skill Lottery Competition to the correct Entrant. If due to reasons of hardware, software or other computer related failure, or due to human error the prize is awarded incorrectly, the Promoter reserves the right to reclaim the Lottery Competition prize and award it to the correct Entrant, at its sole discretion and without admission of liability.
12.2 European House Lottery Ltd. is not responsible for any entry not received by it during the Lottery Competition Period regardless of the reason. Entries will be deemed to be accepted at the time of receipt and not at the time of transmission. No responsibility will be taken for lost tickets, late or misdirected entries. European House Lottery Ltd. is not responsible for technical difficulties with the entry mechanism and does not warrant that the entry mechanism will be available at all times.
12.3 The Promoter reserves the right to extend the closing date of any Lottery Competition, if for any reason any aspect of the Lottery Competition is not capable of running as planned, including by reason of infection by computer virus, network failure, bugs, tampering, unauthorized intervention, fraud, technical failures or any cause beyond the control of the Promoter which corrupts or affects the administration, security, fairness, integrity or proper conduct of the Lottery Competition. The Promoter may in its sole discretion cancel, terminate, modify or suspend a Lottery Competition, or invalidate any affected entries. In the event that the Promoter closes a Lottery Competition early, the Winner may be selected from all valid and eligible Entries received by the Promoter prior to the date of closure, except that the Promoter reserves the right, at its sole discretion, to close a Lottery Competition early without selecting a Winner. In the event that a Lottery Competition is closed without selecting a Winner, the Promoter will give all entrants will be to enabled to replay equivalent tickets in a subsequent Lottery Competition of International House Lottery Ltd.
12.4 The Promoter shall not be liable for any economic or other consequential loss suffered or sustained to any persons to whom an award has been incorrectly made, and no compensation shall be due. The Promoter shall use its best endeavours to ensure that the software and website(s) used to operate its Lottery Competitions perform correctly and accurately across the latest versions of popular internet, tablet and mobile browsers. For the avoidance of doubt, only the ticket coordinates recorded in our systems, howsoever displayed or calculated, shall be entered into the relevant Lottery Competition and the Promoter shall not be held liable for any Lottery Competition entries that occur as a result of malfunctioning software or other event.
Lottery Competition coordinates may be checked at any time by accessing your EHL account.
12.5 We use all reasonable endeavours to ensure that information on this website is correct but we do not warrant the accuracy or completeness of the information provided and will not be held liable for any inaccuracy, omission, variation or error. All photographs and floor plans are for illustrative purposes only and may not be to scale or depict exact prize detail or size.
12.6 The Promoter will use all reasonable endeavours to source and award the products featured in the Prize. If, however, any product is not available after the Closing Date the Promoter shall promptly inform the winner and the winner will instead be awarded the cash value of the unavailable product.
12.7 If the Promoter does not spend the entire amount allocated to the prize awarded to the winner, (for example, if the Prize includes a car to the value of € 15,000 and the cost of the car is € 14, 000) the remaining amount will not be given to the winner in cash.
12.8 If there is any material increase in the price of a product comprised in the Prize between the Opening Date and the Closing Date, the Promoter will endeavour to source the same product from a different supplier at or as close as possible to the original price. If the Promoter is unable to do so, the Promoter may award instead the winner the cash value of the original product price.
12.9 If any prize is defective or damaged through no fault of the winner, the winner should contact the supplier or manufacturer directly for the repair or replacement of the defective or damaged item.
13. Data Protection Notice
13.1 Any personal data that you supply to the Promoter or authorize the Promoter to obtain from a third party, for example, a credit card company, will be used by the Promoter to administer the Lottery Competition and fulfil prizes where applicable. In order to process, record and use your personal
data the Promoter may disclose it to
(I) any credit card company whose name you give;
(II) any person to whom the Promoter proposes to transfer any of the Promoter's rights and/or responsibilities under any agreement the Promoter may have with you;
(III) any person to whom the Promoter proposes to transfer its business or any part of it;
(iv) comply with any legal or regulatory requirement of the Promoter in any country; and
(v) prevent, detect or prosecute fraud and other crime. In order to process, use, record and disclose your personal data the Promoter may need to transfer such information outside to other countries, in which event the Promoter is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.
14. Changes to Terms and Conditions
14.1 We reserve the right to modify this Terms and Conditions at any time and for any reason, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
14.2 The Promoter reserves the right to disqualify an entrant if they are not eligible or if they have failed to comply in any way with these terms and Conditions. If an entrant is disqualified, the Promoter will send an email to the e-mail address provided to the Promoter advising them of the fact of disqualification and the reason for disqualification.
14.3 In the event of any dispute regarding these Terms and Conditions (including Competition Notice), the conduct of, the result of and all other matters relating to, the Lottery Competition, the Promoter’s decision shall be final and binding and no further correspondence or discussion shall be entered into.
14.4 Each of the paragraphs of these Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
14.5 These Terms and Conditions are between each entrant and the Promoter. No other person shall have any rights to enforce any of these terms.
15. Trade Mark
Our trade marks " EuropeanhouseLottery.com, Huizenloterij.com and Nationalehuizenloterij.com are trademarks of European House Lottery Ltd. You are not permitted to use it without our approval.
